Q1. What is your payment term?
A: We mainly adopt the Telegraphic Transfer (T/T) payment method. Specifically, customers are required to pay a 30% deposit in advance. This deposit is used to initiate the production process, ensuring that we can smoothly purchase raw materials, arrange production plans, and prepare relevant production resources. After the goods are produced and shipped, we will provide the customer with a copy of the Bill of Lading (B/L). The customer needs to pay the remaining 70% of the payment upon receipt of the B/L copy. This payment method not only guarantees our production investment but also gives customers certain trust protection, ensuring a balance of rights and interests for both parties in the transaction process.
Q2. What is your delivery time?
A: Usually, the delivery can be completed within about 15 - 20 days after receiving the deposit and confirming the design artwork. Once the deposit is received, we will immediately start the production process, arranging raw material procurement, production scheduling, and other tasks. The confirmation of the design artwork is also crucial as it directly relates to the appearance design of the product, such as packaging and labeling. Only when these two conditions are met can we carry out production and delivery preparations efficiently according to the established production plan, ensuring that the goods are delivered to the customer within 15 - 20 days.
Q3. Can you do products under the customer's brand?
A: Certainly. We are more than happy to provide customization services for products under the customer's brand, including customizing the packaging size. Whether it is OEM (Original Equipment Manufacturer) service, that is, production according to the design and specifications provided by the customer, or ODM (Original Design Manufacturer) service, which means our team conducts product design and production based on the customer's needs and market trends, we have rich experience and professional capabilities to complete it. We have a professional design team and production team, ensuring that every link from product R&D, design to production and packaging strictly meets the customer's requirements, helping customers create brand products with market competitiveness.
Q4. Do you provide samples?
A: We can provide samples free of charge. The purpose is to enable customers to intuitively understand the quality, performance, and characteristics of our products. However, since the mailing of samples involves transportation costs, customers need to pay for the shipping cost of the samples. Nevertheless, once the two parties reach a cooperation, in subsequent cooperation orders, we will return the amount of the shipping cost to the customer in some way, such as deducting it from the payment for goods or reflecting it in other preferential forms. This allows customers to evaluate our products without burden and reasonably share the costs, promoting cooperation between the two parties.
Q5. How can I contact your company directly? (The original content did not mention this. You can add how to obtain contact information, such as obtaining contact information on the company's official website, etc.)
You can obtain detailed contact information through our company's official website. On the "Contact Us" page of the official website, you can find our phone number, email address, and address. You can also search for our company on major B2B platforms, and the contact information to directly reach us can also be obtained on the company's homepage.
Our Company Advantages
- Our company has a rich production and management experience of up to 15 years in this industry. Over these 15 years, we have experienced various market changes and challenges and accumulated valuable experience in dealing with different situations. From the initial product R&D, exploration of production processes, to the optimization of supply chain management and customer service, every link has withstood the test of time and continuous improvement, enabling us to operate efficiently with a mature model.
- The company has an R&D team composed of R&D experts and quality management talents in the daily chemical industry. These professionals not only possess profound theoretical knowledge but also have rich practical experience. The R&D experts can keep up with market trends and constantly explore new formulas and technologies to improve product performance and quality. The quality management talents strictly control product quality, from the screening of raw materials to the monitoring of the production process and the inspection of finished products, ensuring that every link meets high - quality standards.
- Our company has experience in processing for well - known domestic and foreign enterprises, and some of our customers are Fortune 500 companies. These cooperation experiences are not only an affirmation of our company's strength but also allow us to learn advanced management concepts and production standards during the cooperation with these excellent enterprises. By providing high - quality products and services to them, we continuously enhance our competitiveness and optimize our production processes and management models.
- The company has advanced production equipment and complete facilities. These advanced devices can improve production efficiency and ensure the consistency and stability of products. The complete facilities cover all aspects from raw material storage, production processing to finished product packaging, ensuring the smooth progress of the entire production process. This enables us to meet the production needs of large - volume orders and deliver products on time, satisfying the urgent needs and long - term cooperation requirements of customers.
- The company has its own laboratory and can strictly control product quality. In the laboratory, we are equipped with professional testing equipment and technical personnel to conduct comprehensive tests on raw materials, semi - finished products, and finished products. From chemical composition analysis to physical performance testing and then to microbiological testing, every indicator is strictly checked to ensure that only products meeting high - quality standards can enter the market, providing reliable product guarantees for customers.